Your privacy, handled with care.

We collect the following categories of personal information:

• Account information: your name, company name (optional), email address, mobile phone number, and password when you create an account.
• Business and compliance information: details you provide so we can perform the services you request, such as your business address, USDOT/MC numbers, entity details, and documents you upload for regulatory filings (e.g., BOC-3, UCR, authority setup, insurance information).
• Payment information: when you make a purchase, payment is processed by our third-party payment processor (Stripe). We do not store your full card number; we receive only limited details such as a confirmation and the last four digits.
• Communications: messages you send us and records of the notifications and messages we send you.
• Usage and device information: basic technical and analytics data (such as pages viewed and general device/browser information) collected automatically to operate and improve the Services.

We use the information we collect to:

• Provide, operate, and deliver the services and filings you request;
• Prepare and submit regulatory filings to government agencies (such as the FMCSA) on your behalf;
• Create and secure your account, including verifying your mobile phone number;
• Send you account, service, and transactional notifications (see the SMS section below);
• Process payments and send receipts;
• Respond to your questions and provide customer support;
• Detect, prevent, and address fraud, abuse, or security issues; and
• Comply with our legal obligations.

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers: vendors who process information on our behalf to run the Services, such as our payment processor (Stripe), our hosting and database provider (Supabase), and our email and text-messaging providers. These providers are permitted to use your information only to provide services to us.
• Government agencies: when you request a filing, we submit the information necessary to complete that filing to the relevant agency (for example, the FMCSA).
• Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Foundation Freight, our customers, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

As stated above, we do not share your SMS opt-in consent or mobile information with any third parties or affiliates for marketing purposes.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

• Text messages: reply STOP to any message to opt out at any time.
• Email: you can unsubscribe from non-essential emails using the link in those messages. We may still send you transactional messages related to your account.
• Access and updates: you can view and update much of your account information by signing in to your portal, or by contacting us.
• Deletion: you may request that we delete your personal information, subject to legal and recordkeeping obligations, by contacting us.

We use cookies and similar technologies to operate the Services, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings, though some features may not work without them.

The Services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after an update means you accept the revised policy.

If you have questions about this Privacy Policy or our privacy practices, contact us at support@foundationfreight.com.

You can also review our Terms of Service.