Question 1

What do I need to start a freight brokerage?

Accepted Answer

You need an FMCSA MC number (operating authority), a BOC-3 process agent on file, a surety bond or trust fund (BMC-84 or BMC-85), and UCR registration. You'll also want proper broker-carrier agreements and rate confirmations. We handle the filings — you handle finding a bond provider.

Question 2

What do I need to start a motor carrier operation?

Accepted Answer

A USDOT number, MC authority (if operating interstate for-hire), BOC-3 process agent, UCR registration, and various safety/compliance documents. We'll file the authority and provide the document package.

Question 3

How long does it take to get my authority?

Accepted Answer

FMCSA processing typically takes 4-6 weeks after submission. We file your application accurately to avoid delays or rejections. You'll receive your MC number during this period, and your authority becomes active after the waiting period.

Question 4

Can I start dispatching without authority?

Accepted Answer

Yes. Dispatchers operate as independent contractors and don't need FMCSA authority. You'll need a business entity, proper agreements, and operational documents. Our Dispatcher Startup Package covers all of that.

Question 5

Can I buy individual services instead of a full package?

Accepted Answer

Absolutely. Every service we offer is available à la carte. Packages are just bundled for convenience and savings — but you're free to pick exactly what you need.

Question 6

Is the surety bond included in your packages?

Accepted Answer

No. The surety bond (BMC-84) is purchased through a bond provider and is a separate recurring cost. We can guide you on where to get one, but we don't sell bonds directly.

Question 7

What's included in the compliance document packages?

Accepted Answer

Depending on the package, you'll receive agreements, rate confirmations, carrier packets, safety policies, driver qualification file templates, HR documents, and operational SOPs. All documents are ready to customize and use.

Question 8

Do you offer refunds?

Accepted Answer

Because our services involve filing work and document preparation that begins immediately, refunds are handled on a case-by-case basis. Reach out to support if you have concerns.

Question 9

Do veterans get a discount?

Accepted Answer

Yes. Verified veterans receive a 15% refund on service fees after we confirm your DD214 during onboarding. It's our way of saying thank you — no marketing gimmicks attached.

Question 10

What is a BOC-3?

Accepted Answer

A BOC-3 is a process agent designation filed with FMCSA. It names a legal representative in each state who can accept legal documents on your behalf. It's required for all broker and carrier authorities.

Question 11

What is UCR?

Accepted Answer

UCR stands for Unified Carrier Registration. It's an annual registration required for motor carriers, brokers, and freight forwarders operating in interstate commerce. Fees are tiered by fleet size (power units): 0–2 trucks is $75, 3–5 is $220, 6–20 is $440, and 21–100 is $1,525. Fleets of 101+ are priced individually — contact us for a quote.

Question 12

What documents do I need to operate legally?

Accepted Answer

This depends on your operation type. At minimum, brokers need authority, BOC-3, bond, and UCR. Carriers also need safety documentation, driver qualification files, and vehicle maintenance records. We provide document packages tailored to each operation type.

Question 13

Do you handle DOT audits or safety ratings?

Accepted Answer

We provide compliance documents and safety policy templates that help prepare you for audits. We don't represent you in active audit proceedings, but our document packages are designed to keep you audit-ready.

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